Certification cards arrive via email no later than 48 hours of your scheduled course. The email will come from firstname.lastname@example.org. PLEASE check spam/junk folders.
Rescheduling: A $20 fee applies if you reschedule within 72 hours of your scheduled course date. Rescheduling Form>
Cancellations requested more than 72 hrs prior to a scheduled class may receive a refund, less a $5 fee. There are no refunds for cancelling within 72 hrs of a scheduled class or for no-shows. In these cases, you forfeit your payment. For more information, read through our Public Class Policies>
Emergency Cancellation Citywide CPR reserves the right to cancel a class at anytime, due to low enrollment, weather conditions or any uncontrollable circumstance.